There are some simple things we can do to
ensure that our people are fully involved in, dedicated to, and enthusiastic
about their work. Take these 7 steps and employees will be as engaged in
business and its success as we are.
1. Create a Partnership
The best way to encourage our people to
consistently give their very best on the job is to create a partnership. Treat
each employee as a valuable member of our team, and give them the autonomy to
make decisions and do their work as they see fit, so long as they meet their
performance standards.
2. Involve Employees
Involve employees more deeply in
organization by inviting them to join cross-functional teams that draw on the
expertise and talent of people from different parts of the organization. Let
each team have the authority they need to make decisions on their own --
especially when the decisions directly affect them.
3. Let Team in on the Plan
Be as transparent with people as we can be,
in terms of providing information on how the company makes and loses money,
letting them in on any strategies we may have and explaining to them their role
in the big picture. When employees understand the overall plan, they will view
themselves as an important, vital piece of the puzzle.
4. Provide Feedback on Performance
Regularly set aside time to tell people
what they are doing right and point out any areas for improvement. If
performance is not up to par, work with them to develop ideas on how to
improve. It’s important that employees feel they are supported by us and the
organization, rather than being left behind because of an occasional mistake or
bad call.
5. Keep Promises
Never make a promise we can’t keep, and
when we do make a promise -- no matter how small it might be -- be sure to
follow through with it. Even if we think employees don’t care about it, we can
be sure that they are keeping score. If
we aren’t certain that we will be able to follow through on a promise,
then we don’t make it.
6. Create a Productive Work Environment
A workplace that is trusting, open and fun
will be the most productive and successful. Be open to new ideas and
suggestions that come from employees, and show them that their voices are being
heard. Regularly set time aside for team-building exercises and meetings, and
make them fun so employees actually look forward to participating rather than
looking for reasons to ditch them.
7. Thank Them
A sincere thank-you for a job well done can
be a powerful motivator for continued success and is an essential tool for
every manager. Thank your employees personally and promptly when we catch them
doing something right by writing a quick thank-you email or text message, or by
dropping by their office to tell them in person.
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